You can expect your refund within 3 to 4 weeks from the time you call us. For credit card orders please allow up to…
Last Updated: 3 years ago
Purchasing and Promotion articles
How do I return an item/request a refund?
Follow these instructions to get a refund for your purchase: 1. Call our Customer Service team during regular service hours at (800) 618-1670. 2.…
Last Updated: 3 years ago
What is your return policy?
If you’re not completely satisfied with your purchase, you may request an exchange or refund within 30 days of the original purchase (ship date…
Last Updated: 3 years ago
When can I expect to receive my course materials once I have placed my order?
You can expect to receive your hard copy course materials within 6-10 business days of placing an order. If you need your materials quicker,…
Last Updated: 3 years ago
Where can I find receipts for my previous Western Schools orders?
Please call our customer service team at 800-953-8731 to retrieve a copy of past receipts. Any receipts for new transactions can be viewed from…
Last Updated: 3 years ago
How do I get the sale prices that I have seen in a catalog?
Catalog pricing is limited to a certain time period on the web, so it’s best to do your shopping as soon as possible after…
Last Updated: 3 years ago
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