FAQs: Purchasing and Promotion

You can expect your refund within 3 to 4 weeks from the time you call us. For credit card orders please allow up to…

Follow these instructions to get a refund for your purchase: 1. Call our Customer Service team during regular service hours at (800) 618-1670. 2.…

If you’re not completely satisfied with your purchase, you may request an exchange or refund within 30 days of the original purchase (ship date…

You can expect to receive your hard copy course materials within 6-10 business days of placing an order. If you need your materials quicker,…

Please call our customer service team at 800-953-8731 to retrieve a copy of past receipts. Any receipts for new transactions can be viewed from…

Catalog pricing is limited to a certain time period on the web, so it’s best to do your shopping as soon as possible after…