FAQs: Purchasing and Promotion

Find answers to your questions about Western Schools.

How do I return an item/request a refund?

Follow these instructions to get a refund for your purchase:
1. Call our Customer Service team during regular service hours at (800) 618-1670.
2. Provide the item numbers you want refunded.
3. Confirm the items shipped within the last 30 days.
4. Confirm you did not receive continuing education credit for the items.
5. Provide reason for your refund request.
6. Confirm refund method.

Still can't find your answer?

If you can't find what you're looking for, please contact us.

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Call us: 800.618.1670

Speak to a customer service representative.

Weekdays: 8 a.m. - 8 p.m. ET

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