Home » FAQs » How do I return an item/request a refund?

FAQs

How do I return an item/request a refund?

Follow these instructions to get a refund for your purchase:
1. Call our Customer Service team during regular service hours at (800) 618-1670.
2. Provide the item numbers you want refunded.
3. Confirm the items shipped within the last 30 days.
4. Confirm you did not receive continuing education credit for the items.
5. Provide reason for your refund request.
6. Confirm refund method.

Can’t find your answer?

If you can’t find the answer to your question, please contact us. We are happy to help you.

Phone icon

Give Us A Call

1-800-618-1670

Email us and a customer service representative will get back to you within 24 hours.

Envelope icon

Send us a Note

Office Location

Western Schools Continuing Education
26 N. Beach St., Suite A
Ormond Beach, FL 32174

Office Hours

Monday – Friday
9 a.m. to 6 p.m. EST