FAQs: Certificates

Unless requested by your board, we do not submit certificates directly to state licensing boards. It is your responsibility to provide a copy of your certificate to the board when necessary. All certificates should be retained for your records, based on your state board’s requirements. More

Our computer systems are set for Eastern Time (ET). Certificates are dated with the date that your exam was graded according to Eastern Time. More

We date the certificates with the date on which we receive the exam. This is true for both mailed and faxed exams. To change the date of a certificate, without proof (i.e. a signed certified mail receipt or a fax confirmation) that it had been received by us earlier, would jeopardize our accreditation. To… More

If you are taking an online course, you can print your certificate immediately upon completion of the course. For courses in hard copy format, there are two options for rush grading and delivery of your certificate: fax service or courier service. Payment must accompany rush grading requests in order to be processed. We offer… More

Once you have passed the exam and completed the survey evaluation, you will be able to immediately print your certificate. To access your certificates, go to the ‘My Courses’ section of your dashboard and click on the ‘Certificates’ tab. Find the course you’re looking for and click ‘View.” Here you’ll be able to email,… More