Cultural Competency for Maryland Health Care Providers - N35028

About the Course:
This course will discuss the disparity among healthcare outcomes in cultural minorities and the goals of Healthy People and recommendations of the Office of Minority Health, Centers for Medicare and Medicaid, and multiple entities for culturally congruent healthcare. Additionally, it will allow reflection on the participant’s personal cultural beliefs and assumptions of health and provide recommendations for the development of a culturally sensitive outlook. This course meets the educational requirements of HB 756 for Maryland nurses and explores the topics of race, religion, sexual orientation and gender, the effect that lack of recognition of differences can have on health outcomes, along with methods to overcome these disparities.

Learning Outcomes:
Upon completion of the course, the learner will be able to: 
  • Demonstrate understanding of cultural diversity and the importance of cultural competency.
  • Recognize the complexities of the modern American healthcare
  • Assess one’s own cultural beliefs.
  • Examine one’s own biases, stereotypes, and level of cultural competency.
  • Discuss how cultural beliefs shape a person’s expectations and interpretation of their healthcare experience, illness, and treatments.
  • Improve effective communication strategies when interacting with individuals of different cultures or beliefs.
  • Identify methods to improve understanding of the patient and their cultural heritage and ways to culturally assist them and their community with support during their healthcare

About the Author: 
Cheryl Jackson DNP, FNP-CA, a nurse for over 30 years, her clinical nursing experience ranges from medical-surgical ICU to telemetry and PACU. Her APN practice experience is in family practice, urgent care, and most recently adult primary care with Volunteers in Medicine in rural PA. Dr. Jackson is on the nursing faculty at Bloomsburg University and teaches advanced pharmacology and diagnosis and management to nurse practitioner students. Her interests are healthcare disparity, in particular rural populations, sexual minorities, and substance abuse. 

How to Receive Credit:
  • Read the entire course online or in print which requires a 2-hour commitment of time.
  • Complete the Self-Assessment Quiz Questions either integrated throughout or all at the end of the course.
    • These questions are NOT GRADED. The questions are included to help affirm what you have learned from the course.
    • The correct answer is shown after the question is answered. If the incorrect answer is selected, a Rationale for the correct answer is provided.
  • At the end of the course, answer the Yes/No Affirmation question to indicate that you have completed the educational activity.
  • Specific to Florida: A mandatory Final Examination with a passing score of 70% or higher is required. Exam questions link content to the course Learning Objectives as a method to enhance individualized learning and material retention.
  • If requested, provide required personal and payment information.
  • Complete the mandatory Nursing Course Evaluation.
  • Print your Certificate of Completion.


Resolution of Conflict of Interest
In accordance with the ANCC Standards for Commercial Support for continuing education, Colibri Healthcare, LLC implemented mechanisms prior to the planning and implementation of the continuing education activity, to identify and resolve conflicts of interest for all individuals in a position to control content of the course activity.

Sponsorship/Commercial Support and Non-Endorsement
It is the policy of Colibri Healthcare, LLC not to accept commercial support. Furthermore, commercial interests are prohibited from distributing or providing access to this activity to learners.

The information provided in this activity is for continuing education purposes only and is not meant to substitute for the independent medical judgment of a healthcare provider relative to diagnostic and treatment options of a specific patient’s medical condition

©2021: All Rights Reserved. Materials may not be reproduced without the expressed written permission or consent of Colibri Healthcare, LLC. The materials presented in this course are meant to provide the consumer with general information on the topics covered. The information provided was prepared by professionals with practical knowledge of the areas covered. It is not meant to provide medical, legal, or professional advice. Colibri Healthcare, LLC recommends that you consult a medical, legal, or professional services expert licensed in your state. Colibri Healthcare, LLC has made all reasonable efforts to ensure that all content provided in this course is accurate and up-to-date at the time of printing, but does not represent or warrant that it will apply to your situation nor circumstances and assumes no liability from reliance on these materials. Quotes are collected from customer feedback surveys. The models are intended to be representative and not actual customers.

Course Verification
All individuals involved have disclosed that they have no significant financial or other conflicts of interest pertaining to this course. Likewise, and in compliance with California Assembly Bill No. 241, every reasonable effort has been made to ensure that the content in this course is balanced and unbiased.