Crisis Resource Management
Course Overview
Understanding crisis resource management (CRM) and utilization of the concepts within team emergent responses can improve patient outcomes. The course will outline CRM concepts and demonstrate the application within emergent situations in healthcare. CRM concepts discussed will include leadership and followership, role identity and clarity, effective communication strategies, situational awareness, resource allocation, and dynamic decision making. Physicians, advanced practice providers, nurses, respiratory therapists, pharmacists, and other health team members should understand CRM to improve their performance in emergent team responses and ultimately improve patient outcomes. CRM framework is also applicable in medical and environmental emergent situations where teams work together to ensure patient safety.
Learning Outcomes
Upon the completion of this course, the learner should be able to:
- Examine the history of crisis resource management (CRM) and its application in healthcare.
- Assess the major realms of the CRM framework and how they are incorporated in team responses.
- Compare the communication techniques used in CRM.
- Identify resource allocation application during an emergent event.
- Apply the process of dynamic decision making in an emergent situation.
- Analyze the importance of role clarity in team management through case study analysis.
About the Author/Presenter
Kim Maryniak, PhD, RNC-NIC, NEA-BC has over 35 years of nursing experience in medical/surgical, psychiatry, pediatrics, progressive care, and adult and neonatal intensive care. She has been a staff nurse, charge nurse, educator, instructor, manager, director, and chief nursing officer. Kim graduated with a nursing diploma from Foothills Hospital School of Nursing in Calgary, Alberta in 1989. She achieved her bachelor’s in nursing through Athabasca University, Alberta in 2000, her Master of Science in Nursing through University of Phoenix in 2005, and her PhD in Nursing through University of Phoenix in 2018. Kim is certified in Neonatal Intensive Care Nursing and as a Nurse Executive, Advanced. She is active in the American Nurses Association, Sigma Theta Tau, and American Organization of Nurse Leaders. Kim’s career experiences include nursing leadership, research utilization, nursing peer review and advancement, education, use of simulation, quality, process improvement, professional development, infection control, patient throughput, nursing operations, professional practice, and curriculum development.
Audience/Accreditations and Approvals
TRC Healthcare/ NetCE
In support of improving patient care, this activity has been planned and implemented by TRC Healthcare/ NetCE. TRC Healthcare/NetCE is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC), to provide continuing education for the healthcare team.
This course is designed for the following healthcare professions (select your profession for details):
Nursing, Pharmacy, Physician, Social Work
Colibri Healthcare
This course is designed for the following healthcare professions (select your profession for details):
Occupational Therapy, Physical Therapy
If you require special accommodations, please contact Colibri Healthcare Support by clicking here: Contact Us
