Nancy B. Swigert, M.A., CCC, BCS-S, speech-language pathologist, is the former director of Speech-Language Pathology and Respiratory Care at Baptist Health Lexington, an acute care facility in Lexington, KY. As president of Swigert & Assoc., Inc., her consulting company, she continues to teach and write in the areas of dysphagia, coding and reimbursement and documentation. She recently retired from Baptist as the Process Excellence Coordinator and a Certified Green Belt in Lean/Six Sigma in the Outcomes Department at Baptist, where she coached teams in process improvement methodologies. In the mid 90’s, she co-chaired the ASHA Task Force on Treatment Outcomes, which initially developed the National Outcomes Measurement System (NOMS).
She received her master’s degree from the University of Tennessee-Knoxville. She is a former President of the Kentucky Speech-Language-Hearing Association, the Council of State Association Presidents, and was President of the American Speech-Language-Hearing Association in 1998. She received the Honors of ASHA in 2015. She chaired the Health Care Economics Committee for six years and the American Board of Swallowing and Swallowing Disorders from 2012-2014.
Financial - The author received an honorarium from Western Schools for this work.
Nonfinancial - The authors have no other relevant financial or nonfinancial interests to disclose.