When available, the Online Course format is included with the hard copy, eBook, or audio book formats!
Release Date: September 10, 2018
Expiration Date: September 10, 2021
Speech-language pathologists (SLPs) play a primary role in ensuring that the information shared with patients is understandable and usable. SLPs can also facilitate communication for people who have speech, language, and cognitive problems. This intermediate-level course provides an overview of health literacy and plain language, as well as the potential negative outcomes related to poor health communication. The broader issue of patient-provider communication across the healthcare spectrum and the role the SLP can take in improving health communication is also explored. Resources to help professionals improve communication with patients and families when talking with them and when providing written information are included.
This program is offered for 0.10 ASHA CEUs (Intermediate-Level, Related Area)
- Define health literacy and plain language.
- Discuss the health literacy skills of adults in the United States and how they impact health outcomes.
- Explain the need for effective patient-provider communication.
- Describe the role speech-language pathologists can play in improving communication in the healthcare system.
- List at least three resources for healthcare communication education and training.
Amy Hasselkus, MA, CCC-SLP, is a licensed and ASHA-certified speech-language pathologist. Amy obtained her master’s degree in speech-language pathology from the University of Georgia and accepted a position in a hospital in Harrisburg, Pennsylvania, where she provided services to children and adults with speech, language, cognitive, and swallowing disorders. She then worked for 11 years at the American Speech-Language-Hearing Association (ASHA), where she assisted in the development of resources for speech-language pathologists on a variety of clinical and professional issues. Amy earned a second master’s degree in communication (with a focus on health communication) from George Mason University, and now teaches as an adjunct instructor at George Mason University and a local community college, and contributes to continuing education programs for speech-language pathologists.
Financial - The authors received an honorarium from Western Schools for this work.
Nonfinancial - The authors have no other relevant financial or nonfinancial interests to disclose.
- Contact hours will be awarded for up to one (1) year from date of purchase.
- You must score 75% or higher on the final exam and complete the course evaluation to pass this course to earn ASHA CEUs and/or receive a certificate of completion.
- Through our review processes, Western Schools ensures that this course content is presented in a balanced, unbiased manner and is free from commercial influence. It is Western Schools’ policy not to accept commercial support.
- See author and peer reviewer tabs for disclosures. All other persons involved in the planning and development of this course have disclosed no relevant financial relationships or other conflicts of interest related to the course content.