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Disciplines: Respiratory Therapy
Hours: 1 Contact Hours
  • Aimee D. Green, MAOM, BA, RRT, RCP
  • Yolanda Ramirez-Piel, BSHA, RRT, RCP
Peer Reviewer(s): David Chang, EdD, RRT-NPS
Item#: V7255
Contents: 1 Course Book (34 pages)

Guidelines to Optimizing Patient Care, 2nd Edition

Price $9.95
Item # V7257
When available, the Online Course format is included with the hard copy, eBook, or audio book formats!

Release Date: April 18, 2016

Expiration Date: April 19, 2019

Americans demand clinical quality standards, and they expect a commitment from all healthcare institutions to delivering safe, quality, and cost-effective medicine. Clinical quality standards are rising quickly, and healthcare institutions cannot afford to fall behind. They must implement strategies that will meet the economic and quality demands expected by third-party payers, patients, and accreditation agencies. Constant evaluation of effectiveness of current practice, cost containment, preventative health measures, and health promotion is necessary. This course identifies tools and measurements that will assist managers and governance boards in the efficient enhancement of cost and resource management through discussions on continuous improvement, W. Edwards Deming's 14 principles, Aims for Improvement, and best practices for displaying performance results. 


Course Objectives

  • Explain the concept of continuous improvement.
  • Briefly describe consumer ratings and clinical performance measures.
  • Identify W. Edwards Deming’s 14 principles of performance improvement.
  • List and identify four accreditation agencies.
  • Identify the six comprehensive Aims for Improvement and set goals for improvement.
  • Briefly describe Dr. Deming’s concept of fundamental knowledge of improvement.
  • Explain change concepts in process improvement.
  • Describe the leading methods of improvement.
  • Briefly describe the quality tools, flowcharts, and graphs used to display performance results.


Aimee D. Green, MAOM, BA, RRT, RCP, has more than 15 years of clinical experience with respiratory patients. She is currently the director of clinical education and a respiratory care instructor at Missouri State University in West Plains. Aimee has an associate of applied science degree in respiratory therapy from Sanford-Brown College in Kansas City, Missouri, a bachelor of arts degree in healthcare management from Ottawa University in Ottawa, Kansas, and a master of arts degree in organizational management from the University of Phoenix. She is also currently attending Missouri State University to receive her master of science degree in public health. Aimee has a wide range of experience in sleep medicine therapies, home care, adult and pediatric airway management, conflict management, educational course development, and more. She has volunteered with the American Red Cross, Wings of Hope, and the International Children’s Heart Foundation, among others. Aimee has written for Mosby’s Evolve Skills series and for Advance for Respiratory Care Practitioners, Respiratory Therapy: The Journal of Pulmonary Technique, and several courses accredited by the AARC.
Yolanda Ramirez-Piel, BSHA, RRT, RCP, is a professor in the Medical Services Department at Mt. San Antonio College in Walnut, California.


David Chang, EdD, RRT-NPS, is a professor of the Department of Cardiorespiratory Care at the University of South Alabama in Mobile. He has served on many committees and in many capacities at the American Association for Respiratory Care (AARC), National Board for Respiratory Care, and Commission on Accreditation for Respiratory Care. Dr. Chang’s special interest is in research and mechanical ventilation. He has published five textbooks and developed an open-source website,, for students and practitioners. In his spare time, Dr. Chang conducts training sessions for students and educators at the state, national, and international levels.

  • Courses must be completed on or before the expiration date noted in the course description above.
  • You must score 75% or higher on the final exam and complete the course evaluation to pass this course and receive a certificate of completion.
  • Through our review processes, Western Schools ensures that this course content is presented in a balanced, unbiased manner and is free from commercial influence. It is Western Schools’ policy not to accept commercial support.
  • All persons involved in the planning and development of this course have disclosed no relevant financial relationships or other conflicts of interest related to the course content.