Price
$19.95
Item #
V7255
When available, the Online Course format is included with the hard copy, eBook, or audio book formats!
Release Date: April 18, 2016
Continuous quality improvement (CQI) is a philosophy that is implemented as an ongoing effort to continuously evaluate and improve a service, process, or product. The process creates an environment in which all members of a team work together to constantly improve quality that may result in incremental changes or abrupt, substantial changes. As patient advocates, recognizing CQI as an important tool to improve function has the potential to reduce wasted resources and improve the work environment for management and staff. CQI is a management philosophy that can be integrated into day-to-day functions at the bedside through a nonbureaucratic educate and support model, rather than a bureaucratic command and control model. This course offers an introduction to CQI components, benefits, and strategies for healthcare providers, from administrators to beside practitioners.