When available, the Online Course format is included with the hard copy, eBook, or audio book formats!
Release Date: April 18, 2016
Expiration Date: April 19, 2019
Continuous quality improvement (CQI) is a philosophy that is implemented as an ongoing effort to continuously evaluate and improve a service, process, or product. The process creates an environment in which all members of a team work together to constantly improve quality that may result in incremental changes or abrupt, substantial changes. As patient advocates, recognizing CQI as an important tool to improve function has the potential to reduce wasted resources and improve the work environment for management and staff. CQI is a management philosophy that can be integrated into day-to-day functions at the bedside through a nonbureaucratic educate and support model, rather than a bureaucratic command and control model. This course offers an introduction to CQI components, benefits, and strategies for healthcare providers, from administrators to beside practitioners.
- Define continuous quality improvement and the goals of continuous quality improvement.
- Describe the characteristics of continuous quality improvement in practice.
- Identify components of continuous quality improvement processes and tools used to quantify outcomes.
- Identify documentation practices for continuous quality improvement.
- Identify useful concepts and strategies for continuous quality improvement.
- Identify the current continuous quality improvement strategies in health care.
- Discuss best practices in considering continuous quality improvement strategies.
- Describe the benefits of the continuous quality improvement process.
Sandra Cegielski, BS, RRT, RCP, is the director of clinical education at Victor Valley College. She also serves as the veterans’ health education coordinator at Loma Linda Veterans Administration Medical Center. Sandra received her BS in business management at the University of Redlands and her AS in respiratory therapy at Victor Valley College.
Kevin T. Martin, BVE, RRT, RCP, was the founder of Respiratory Care Educational Consulting Services Inc., which has since merged with Western Schools.
- Contact hours will be awarded for up to one (1) year from the date the course is ordered, unless otherwise indicated with an expiration date.
- You must score 75% or higher on the final exam and complete the course evaluation to pass this course and receive a certificate of completion.
- Through our review processes, Western Schools ensures that this course content is presented in a balanced, unbiased manner and is free from commercial influence. It is Western Schools’ policy not to accept commercial support.
- All persons involved in the planning and development of this course have disclosed no relevant financial relationships or other conflicts of interest related to the course content.