When available, the Online Course format is included with the hard copy, eBook, or audio book formats!
Release Date: September 22, 2016
Expiration Date: September 30, 2019
Nurses are charged with maintaining a culture of respect, civility, and benevolence in the workplace. Workplace bullying behaviors are associated with burnout and poor psychological health, intent to leave the organization, and potentially adverse patient outcomes. Ask any nurse if he or she has heard the phrase “Nurses eat their young,” and you’ll get nods of sad recognition. Workplace bullying is pervasive, destructive, and negatively affects individuals, the nursing profession, the workplace, and ultimately the patients.
Workplace bullying in nursing is a complex problem with deep roots in the culture of health care. Healthcare workers have a responsibility to contribute to positively changing the culture of workplace bullying. Although individual efforts may not be enough to completely change an organization, each nurse can learn the skills necessary to address negative behaviors and create a professional, respectful, and civil workplace. After completing this course, nurses (including certified case manager nurses) will have the requisite knowledge to recognize, address, and mitigate workplace bullying and promote a respectful, supportive, and professional healthcare work environment.
This course has been submitted to the Commission for Case Manager Certification for approval to provide board certified case managers with 2 clock hours.
- Identify behaviors in nurses that can lead to an intimidating, threatening, or potentially hostile work environment.
- Describe effective strategies to prevent and reduce the incidence of workplace bullying among nurses.
Dr. Renee Thompson, DNP, RN, CMSRN, is considered a leading authority on nurse bullying, professional development, and clinical competence. Renee is the CEO and president of RTConnections, LLC and has been repeatedly published, interviewed, and awarded for her work to eliminate destructive behaviors in health care. Renee is the author of several popular books on nurse bullying and professional development. In demand as a consultant and keynote speaker, Renee works with healthcare organizations to overcome the leadership challenges their people face every day. She speaks internationally to healthcare organizations and academic institutions, teaching and motivating her audiences at conferences, training events, and seminars. Renee has a master’s degree in nursing education and a doctorate of nursing practice from the University of Pittsburgh. To stay connected with nurses, Renee continues to practice as a bedside nurse.
- Courses must be completed on or before the expiration date noted in the course description above.
- You must score 75% or higher on the final exam and complete the course evaluation to pass this course and receive a certificate of completion.
- Through our review processes, Western Schools ensures that this course content is presented in a balanced, unbiased manner and is free from commercial influence. It is Western Schools’ policy not to accept commercial support.
- All persons involved in the planning and development of this course have disclosed no relevant financial relationships or other conflicts of interest related to the course content.