When available, the Online Course format is included with the hard copy, eBook, or audio book formats!
Release Date: November 11, 2018
Expiration Date: November 11, 2021
The vast majority of behavioral health professionals receive no instruction in client safety, and this knowledge gap compromises the ability of mental health professionals to protect their clients from harm and from being active participants in creating cultures of safety in behavioral health settings. Many behavioral health professionals may not even be aware of The Joint Commission’s reporting program for sentinel events (unanticipated events that result in death or serious physical or psychological injury unrelated to the person’s illness). This basic-level course focuses on client safety problems and solutions in behavioral health settings.
2 NBCC hours will be awarded upon completion of this course.
- Describe the evolution of the patient safety movement.
- Explain the human factors approach to client safety.
- Identify strategies to improve client safety, such as safety briefings, root cause analysis, and disclosure.
- Identify adverse events that are common in behavioral health settings.
- Describe psychosocial needs of victims of medical error and their families.
Joanne E. Turnbull, MSW, MA, PhD, earned her master’s degree in social work and a master of arts degree and PhD in psychology from the University of Michigan. In addition to practicing as a psychiatric social worker, Dr. Turnbull has taught at the University of North Carolina School of Social Work, Columbia University School of Social Work, the University of Michigan School of Social Work, and in the department of psychiatry at Duke University. She was head of the Division of Psychiatric Social Work at Duke University, held senior administrative positions at the University of Pittsburgh Medical Center and the University of Texas Medical Center, and served as executive director of the National Patient Safety Foundation. She has written numerous articles related to mental health, women’s issues, and patient safety, and coauthored To Do No Harm, a book that provides strategies for reducing harm in healthcare settings and tells the stories of professionals who strive to provide safe care. Dr. Turnbull is executive director emerita of the National Patient Safety Foundation and is a licensed clinical social worker in the state of Maine.
Ted Bender, PhD, is the program director of a 180-bed addictions treatment center in southeastern Florida. He received his MS and PhD degrees in clinical psychology from Florida State University and completed his psychology residency at the Warren Alpert Medical School of Brown University in Providence, RI. Dr. Bender spent most of his early career studying suicide risk assessment in the general population and in the military. He is still a member of the Military Suicide Research Consortium and continues to engage in data analysis and manuscript preparation in this field. He has published 18 peer-reviewed manuscripts and continues to contribute to the field of suicide and addictions research.
- Courses must be completed on or before the expiration date noted in the course description above.
- You must score 75% or higher on the final exam and complete the course evaluation to pass this course and receive a certificate of completion.
- Through our review processes, Western Schools ensures that this course content is presented in a balanced, unbiased manner and is free from commercial influence. It is Western Schools’ policy not to accept commercial support.
- All persons involved in the planning and development of this course have disclosed no relevant financial relationships or other conflicts of interest related to the course content.