Courses are non-transferable. In order to receive a certificate, exams must be received by Western Schools on or before the course expiration date OR one (1) year from date of purchase, whichever comes first.

If you are using a shared or public computer (such as a shared computer at a hospital or office), please be sure to clear your browser cache before placing your order.

For instructions on how to clear your cache, choose your browser:

Internet Explorer    Google Chrome    Firefox    Safari    Opera

Adobe Flash is required in order to take your exam online.  Many courses and exams are mobile-friendly and can be accessed on desktop, laptop, tablet, or mobile phone. However with some courses, for the best experience, pre-tests, exams, and evaluations should be completed on a desktop or laptop computer. 

If you are using a Mac computer, due to compatibility issues consider using the Firefox browser instead of Safari. Download Firefox for Mac here.

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